Discovery and Planning

Our UX Design process starts with an in-depth research to understand your business requirements. It’s here that we lay the foundation for your store. We have a unique planning framework which help us convert your vision and brand goals into a digital roadmap for your eCommerce store.

While the immediate goal is to design a site and get it up and running we use this phase to think a bit more long term. We spend time to understand your customers, their behaviors and motivations and this data then becomes the starting point in developing a great digital experience. It also helps us zero down on the shopping cart functionalities, applications and other add-ons required for your store.