Solution · Quote Express
Quote Express — B2B Quoting for Connected Commerce Operations
Enable B2B buyers to request, receive, and convert quotes directly within your commerce experience — connected to ERP pricing, approval workflows, and order operations that eliminate the offline quoting process slowing your sales cycle.
The Problem
Why B2B quoting breaks down without connected commerce and ERP operations
- B2B buyers require custom pricing that standard commerce platforms don't support natively — forcing buyers offline and slowing deal velocity
- Quote requests managed via email or spreadsheet — creating delays, version control issues, and lost revenue opportunities
- Pricing pulled manually from ERP by sales teams — introducing errors, inconsistencies, and operational overhead on every quote
- No quote-to-order automation — approved quotes require manual re-entry into commerce or ERP systems
- Buyers lack self-service visibility into quote status — generating support requests and eroding buyer confidence
- No operational reporting on quote pipeline, conversion rates, or sales team response times
Capabilities
What this solution makes possible
Online Quote Request
B2B buyers initiate quote requests directly within the commerce experience — capturing product configuration, quantities, and delivery requirements without leaving the platform.
ERP-Connected Pricing
Pricing pulled directly from ERP during quote generation — reflecting account-level pricing, contract terms, and volume discounts without manual sales team lookup.
Approval Workflow Automation
Quotes routed through configured approval workflows before delivery — supporting multi-level review, margin thresholds, and escalation logic without manual coordination.
Quote-to-Order Conversion
Approved quotes converted to orders in a single action — eliminating manual re-entry and reducing order processing overhead across commerce and ERP.
Buyer Self-Service Portal
Buyers access quote history, status, and approved quotes through a connected self-service experience — reducing support volume and improving buyer confidence.
Pipeline & Conversion Reporting
Quote pipeline, response times, and conversion rates surfaced in operational reporting — supporting sales performance visibility without manual data exports.
How It Works
Operational workflow from end to end
- 01Buyer configures cart and submits a quote request — product, quantity, and delivery requirements captured in commerce
- 02Quote request triggers ERP pricing lookup — account terms, volume discounts, and contract pricing applied automatically
- 03Quote routed through approval workflow — margin review, escalation logic, and approval actions executed in connected workflow
- 04Approved quote delivered to buyer via self-service portal — with expiry, line-item detail, and one-click conversion
- 05Buyer accepts and converts to order — commerce and ERP updated automatically without manual re-entry
- 06Quote outcome captured in operational reporting — conversion rate, response time, and pipeline data updated in real time
Operational AI
Quote Express as the Foundation for AI-Ready B2B Commerce Operations
Connected quoting infrastructure creates the operational data flows — pricing history, buyer behavior, conversion patterns — that support AI-assisted sales operations, demand forecasting, and intelligent pricing optimization without custom analytics tooling.
AI-Assisted Pricing Recommendations
Historical quote data and ERP pricing intelligence enabling AI-assisted pricing suggestions — improving win rates without sacrificing margin visibility.
Quote Probability Scoring
AI-supported conversion probability scoring on open quotes — helping sales teams prioritize follow-up and reduce quote pipeline latency.
Workflow Exception Detection
Automated detection of stalled approvals, expired quotes, and pricing anomalies — surfaced before they result in lost opportunities or incorrect order pricing.
Why Arizon Digital
Built for operational depth, not surface-level delivery
- Deep B2B commerce expertise across ERP integration, pricing configuration, and self-service buyer experience
- AI-enabled delivery accelerating Quote Express implementation and improving post-launch conversion performance
- Founder-led engagement model — senior architects and engineers on every project, not junior handoffs
- Built for operational complexity — quoting implementations designed for multi-level approvals, account hierarchies, and contract pricing
- Proven across mid-market B2B enterprises with complex pricing, fulfillment, and sales operations requirements
Ready to bring B2B quoting into your connected commerce operations?
Arizon Digital builds Quote Express as part of B2B commerce and operations transformations — not as a standalone storefront feature.